Our services
Internal Assessment
Running a sales team is one thing, but truly understanding how your prospects experience your process is another. Dashboards, call recordings, and internal reports rarely reveal the full picture, and roleplays often fail to capture real-world performance. With Secret SaaS Shopper, you get an objective, buyer-level view of your team’s strengths, gaps, and opportunities. Our assessments help you see what’s really working, where improvement is needed, and how you can optimize your process to turn more demos into revenue.
Venture Capital
When evaluating a potential investment or monitoring a portfolio company, assumptions aren’t enough. As part of the due-diligence process, you need insight into how a startup’s sales team actually performs in real-world conditions. Secret SaaS Shopper provides independent, first-hand assessments of a company’s go-to-market execution, from initial contact to follow-up. The result is actionable intelligence that helps you validate claims, uncover hidden risks, and make more confident, data-driven investment decisions.
Competitors
Knowing how others in your market operate gives you a critical advantage, but traditional research often relies on hearsay or incomplete data. Secret SaaS Shopper lets you observe competitors in action from the perspective of a real buyer, providing insight into their messaging, sales approach, and follow-up practices. By seeing what works and what doesn’t, you can benchmark your own strategy, identify opportunities to differentiate, and make smarter decisions to stay ahead in a competitive market.